Privacy Policy

Your Privacy Comes First

This Privacy Policy explains how SkillUpgrade, Inc. (“SkillUpgrade,” “we” or “us”) collects, uses and discloses information when you access or use our websites and other online products and services (collectively, the “SkillUpgrade Service Offerings”) or when you otherwise interact with us.

By using the SkillUpgrade website or any of the Online Resources, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Online Resources.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy. In some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the SkillUpgrade Service Offerings to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information you provide to us

We collect information you provide directly to us. For example, we collect information when you: use any SkillUpgrade Service Offering; enroll in our online courses; make a payment; contact customer service; respond to questionnaires; or otherwise interact with us. The types of information we may collect vary depending on the SkillUpgrade Service Offerings you use and may include your name, email address, phone number, postal address and contact details for your organization if applicable.

Information we collect automatically when you use the SkillUpgrade Service

When you access or use the SkillUpgrade Service Offerings, we may automatically collect information about you, including:

  • Log Information: We log information about your use of the SkillUpgrade Service Offerings, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to the SkillUpgrade Service Offerings.
  • Device Information: We collect information about the computer or mobile device you use to access the SkillUpgrade Service Offerings, including, but not limited to, configuration information, network speed, hardware model, operating system and version, and information about the software on your computer or device.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve the SkillUpgrade Service Offerings and your experience, see which areas and features of the SkillUpgrade Service Offerings are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in the SkillUpgrade Service Offerings or our emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Your Choices” below.

Information we collect from other sources

We may also obtain information from other sources and combine that with information we collect through the SkillUpgrade Service Offerings.

Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve the SkillUpgrade Service Offerings, process transactions and send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by SkillUpgrade and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Personalize and improve the SkillUpgrade Service Offerings and provide advertisements, content, or features that match user profiles or interests;
  • Link or combine with information we get from others to help understand your needs and provide you with better service; and
  • Carry out any other purpose for which the information was collected.

SkillUpgrade is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.


SkillUpgrade takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
  • If you establish an account with SkillUpgrade after clicking an affiliate link on a third-party website, or if your account registration identifies a SkillUpgrade partner who referred you to SkillUpgrade, your domain name and the time of your referral will be displayed to that partner for tracking purposes, but SkillUpgrade will not share the remainder of your email address or any other identifying information (e.g., If is referred by a SkillUpgrade partner at 12 noon on January 1, 2010, the partner could access an administrative page indicating that SkillUpgrade received a referral of someone from at that time);
  • If you participate in any interactive areas of the SkillUpgrade Service Offerings (such as a blog), the information you provide may be displayed publicly;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
  • If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of SkillUpgrade or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
  • With your consent or at your direction, including if we notify you through the SkillUpgrade Service Offerings that the information you provide will be shared in a particular manner and you provide such information.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Analytics Services provided by others

We may engage third parties to provide analytics services in connection with the SkillUpgrade Service Offerings. These entities may use cookies, web beacons and other technologies to collect and analyze information about your use of the Services, including but not limited to your IP address browser type, access times, and pages visited. We use this information to measure activity, generate statistics and improve the usefulness of the SkillUpgrade Service Offerings.

Account Information

You may update or correct information about yourself at any time by logging into your online account.


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the SkillUpgrade Service Offerings.

Promotional Communications

You may opt out of receiving promotional communications from SkillUpgrade by following the instructions in those communications or logging in to your account and updating your contact preferences. If you opt-out, we may still send you non-promotional communications, such as messages about your account or our ongoing business relations.

Contact Us

If you have any questions about this Privacy Policy, please contact us at